Lynne Cunningham

difficult conversations at work alister paine

Taking Conversations from Difficult to Doable

At some point you will have to have a difficult conversation at work. There's just no way around it. Whether you're giving not-so-positive feedback to an employee, broaching a sensitive issue with a coworker, or even confronting a moody employee, the...
Lynne Cunningham

Lynne Cunningham

Lynne Cunningham, MPA, is an internationally renowned speaker, coach, and author. A leader in healthcare communication, she has more than four decades in the industry. She works with hospitals, health systems, and medical groups all over the country to define, measure, and evaluate the perception of quality among patients, employees, physicians, and the community. Lynne has written several books and many journal articles on topics like patient satisfaction and physician partnership.