Julie Miller and Brian Bedford

Protecting Your “A” Factor: Accountability Killers to Avoid

Julie Miller and Brian BedfordMay 5, 2014

Are you accountable? If you’re like most people, your answer to that question is an automatic “Yes” or maybe even an indignant “Of course, why are you even asking me?” After all, you don’t believe that you’re above the law or lie about your behavior ...

Making Accountability Stick in 2014

Julie Miller and Brian BedfordJanuary 13, 2014

As a leader at your organization, you like to think that you run a pretty tight ship. But if you’re being honest with yourself, you know that you let a few things slide in 2013. A missed deadline here and there. A few tiny white lies to clients. The ...

Critical Actions Leaders Can Take to Build the Perfect Company Culture

Julie Miller and Brian BedfordDecember 30, 2013

Almost every leader has been there. One minute you’re living the company values, and the next you’re making an exception—for yourself. Perhaps you have an official policy of being super-responsive, but when an especially problematic client calls, you...