These days, ‘“business as usual” seems to be anything but. Across different industries, people are having to adapt quickly. While much may seem up in the air right now, many of the recent changes faced by the insurance industry are moving it forward into a better future. Here are five of the biggest trends I’ve seen lately in the insurance industry and how they’re impacting insurance companies, financial professionals and consumers. Due in large part to the coronavirus crisis, the majority of carriers Brokers International does business with now have e-apps — and a few of them require producers to use them.